White-Glove Logistics

Shipping & Delivery Policy

Every architectural metal sculpture is securely crated in our Dubai workshop and dispatched with tracked regional transit.

🇦🇪

United Arab Emirates Shipping

Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain

Complimentary

Transit Time

1 to 3 business days from order placement.

Shipping Fee

Complimentary white-glove courier transit on all orders.

Payment Terms

Cash on Delivery (COD) supported across all 7 emirates.

UAE Delivery Protocol:

Our logistics concierge contacts you via WhatsApp or phone call prior to dispatch to confirm delivery timing and address details.
Large sculptures (over 90cm) are packaged with reinforced corner brackets to ensure flawless condition.
For remote locations (e.g. Al Dhafra region, Hatta), delivery may require up to 4 business days.

🇮🇳

India Nationwide Shipping

Mumbai, Delhi NCR, Bengaluru, Hyderabad, Chennai, Kolkata & All Major Hubs

All Duties Included

Transit Time

4 to 7 business days via express air courier.

Shipping Fee

Standard shipping charges shown at checkout in INR.

Payment Terms

Cash on Delivery available upon phone verification.

India Delivery Protocol:

All customs clearance, import documentation, and local GST taxes are managed directly by Rosariya — there are zero hidden fees upon delivery.
Consignments are transported via Bluedart, Delhivery, or express air cargo with real-time tracking numbers provided by email and SMS.
A verification call is conducted for all COD orders before warehouse dispatch.

Museum-Grade Packaging Standards

Engineered for Zero Transit Damage

Metal calligraphy features delicate curved strokes and points that require specialized protection during transit. Every Rosariya commission is packed using:

High-Density EVA Foam: Custom die-cut cushioning that eliminates lateral movement.

Reinforced Wooden Outer Crate: Rigid outer protection shielding the metal from external impacts.

Need assistance with an existing shipment? Contact our Concierge or track your order in My Account.

🇦🇪

United Arab Emirates Shipping

Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain

Complimentary

Transit Time

1 to 3 business days from order placement.

Shipping Fee

Complimentary white-glove courier transit on all orders.

Payment Terms

Cash on Delivery (COD) supported across all 7 emirates.

UAE Delivery Protocol:

Our logistics concierge contacts you via WhatsApp or phone call prior to dispatch to confirm delivery timing and address details.
Large sculptures (over 90cm) are packaged with reinforced corner brackets to ensure flawless condition.
For remote locations (e.g. Al Dhafra region, Hatta), delivery may require up to 4 business days.

🇮🇳

India Nationwide Shipping

Mumbai, Delhi NCR, Bengaluru, Hyderabad, Chennai, Kolkata & All Major Hubs

All Duties Included

Transit Time

4 to 7 business days via express air courier.

Shipping Fee

Standard shipping charges shown at checkout in INR.

Payment Terms

Cash on Delivery available upon phone verification.

India Delivery Protocol:

All customs clearance, import documentation, and local GST taxes are managed directly by Rosariya — there are zero hidden fees upon delivery.
Consignments are transported via Bluedart, Delhivery, or express air cargo with real-time tracking numbers provided by email and SMS.
A verification call is conducted for all COD orders before warehouse dispatch.

Museum-Grade Packaging Standards

Engineered for Zero Transit Damage

Metal calligraphy features delicate curved strokes and points that require specialized protection during transit. Every Rosariya commission is packed using:

High-Density EVA Foam: Custom die-cut cushioning that eliminates lateral movement.

Reinforced Wooden Outer Crate: Rigid outer protection shielding the metal from external impacts.

Need assistance with an existing shipment? Contact our Concierge or track your order in My Account.